Privacy Policy

Last Updated: 20/9/2023

1. Introduction

Welcome to Maznah Ibrahim ("we," "us," or " our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at https://maznahibrahim.com and interact with our services. Your privacy is important to us, and we are committed to protecting your personal data, regardless of your location.

2. Information We Collect

We collect various types of personal information from you, including:

Contact Information: Such as your email address, phone number, and postal address, which may be collected during order processing and after-sales support.
Name: Your first and last name for identification purposes.
Website Usage Information: We may collect non-personal information about your visit to our website, including your IP address, browser type, and referral source. This information helps us improve our website and services.
3. How We Use Your Information

We may use your personal information for the following purposes:

Order Processing: To process orders, fulfill requests, and provide after-sales support.
Communication: To communicate with you regarding your orders, inquiries, and other relevant information.
Newsletter: If you subscribe to our newsletter, we will use your email address to send you updates, promotions, and information about our products and services.
Website Improvement: To analyze website usage and make improvements to our website and services.
Marketing: To provide you with updates, promotions, and information about our products and services. We may use Google Analytics, Facebook Ads/Meta Ads, and Google Ads to facilitate our marketing efforts. Please refer to their respective privacy policies for more information.
4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. They may be used for various purposes, including:

Authentication: To remember your login information for a seamless experience.
Preferences: To remember your settings and preferences on our website.
Analytics: To gather information about your use of our website for statistical analysis and to improve our services. We use Google Analytics for this purpose. You can learn more about how Google Analytics collects and processes data in their Privacy Policy.
Marketing: To personalize advertisements and promotional content based on your interests and browsing behavior. We may use Facebook Ads/Meta Ads and Google Ads for this purpose. Please refer to their respective privacy policies for more information.
You can manage your cookie preferences through your web browser settings. By using our website, you consent to the use of cookies as described in this Privacy Policy.

5. Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

Service Providers: We may share your data with third-party service providers who assist us in delivering our services, such as payment processors, shipping companies, and customer support services.
Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights, privacy, safety, or property.
6. Your Rights

Regardless of your location, you have rights related to your personal data:

Access: You may request access to your personal information that we hold.
Correction: You can request correction of inaccurate personal data.
Deletion: You can request the deletion of your personal information.
To exercise these rights or inquire about your personal data, please contact us at [email protected].

7. Data Security

We are committed to safeguarding your personal data and employ security measures to protect it from unauthorized access, disclosure, alteration, or destruction.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, our data practices, or your cookie preferences, please contact us at:

Email: [email protected]

10. Multiple Websites

Please note that this Privacy Policy applies to https://maznahibrahim.com and any other websites owned by our company, regardless of your location.

11. GDPR Compliance

If you are a resident of the European Union (EU) or the European Economic Area (EEA), please be aware that we also comply with the General Data Protection Regulation (GDPR) requirements for data protection and privacy. You have the right to:

Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
Objection: You may object to the processing of your personal data based on legitimate interests.
Withdraw Consent: If we rely on your consent for data processing, you have the right to withdraw that consent at any time.
To exercise these rights or inquire about your personal data, please contact us at [email protected].

12. Unsubscribing from Our Emails

If you wish to unsubscribe from our emails, you can follow the instructions provided at the bottom of each email. This will allow you to opt-out of receiving further marketing communications from us.