Refund Policy for Maznah Ibrahim Online Courses, Webinars, Recorded Webinars and eBooks.

At Maznah Ibrahim, we are committed to providing high-quality online courses, webinars, and eBooks to our valued customers. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy to ensure your peace of mind.

Refund Period:

You have a 7-day window from the date of purchase to request a full refund for any of our online courses, webinars, recorded webinars or eBooks.

Refund Process:

To initiate a refund request, please send an email to our customer support team at [email protected].
In your email, be sure to include the specific order or invoice number related to your purchase.
Our customer support team will review your request promptly and process your refund accordingly.

Refund Method:

Refunds will be issued to the customer's account provided during the refund communication. It is essential that you furnish accurate and up-to-date account information to ensure a smooth refund process.
Upon receiving your refund request and verifying its eligibility, we will process the refund to the account details you have supplied during the refund communication.
Please allow a reasonable amount of time for the refund to be processed and reflected in your designated account. The exact timing may vary depending on your financial institution and payment method.

No Return Necessary:

Since our products are digital and do not involve physical shipments, there is no need to return any items.

Access Revocation:

In the event of a refund, please be aware that access to the online course materials, webinars, or eBooks associated with the refunded purchase will be revoked.

Contact Information:

If you have any questions or require assistance with your refund request, please contact our customer support team via email at [email protected]. We are here to assist you.

Policy Updates:

Maznah Ibrahim reserves the right to modify or update this refund policy as needed. Any changes to the policy will be communicated to our customers.
We value your trust in our products and services and are dedicated to ensuring your satisfaction. Thank you for choosing Maznah Ibrahim for your online learning needs.

Last updated: 20/9/2023